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Notes: basics

Finding Your Main Water Shut-Off

Of everything a householder can know about pipes, the spot where the main valve hides, and whether it turns, matters most.

  • Safe first moves for the homeowner
  • Clear signs the job needs a licensed plumber
  • Written for Mississauga homes
  • Written for Mississauga homes
  • Licensed & insured (details by phone)
  • Phones answered day and night
  • Written notes on every job
  • All of Mississauga

The entry in brief

Mississauga houses nearly always keep it downstairs on the street-side wall, a hand's width from the meter. Condo suites tuck theirs inside the unit behind a hatch or in the mechanical cupboard.

Where to look in a house

  • Near the water meter, on the front basement wall.
  • In a furnace or laundry room, low on the wall.
  • Behind a removable panel in a finished basement.
  • Under the stairs, if the meter is there.

Types of valve

Older homes often have a round-handled gate valve that takes several turns to close. Newer homes and recent updates use a lever-handled ball valve that shuts in a single quarter swing. Both shut the water off; the ball valve is quicker and more reliable.

N.B. A stiff round-handled valve should never be cranked with pliers. Old stems can snap. Ask a plumber to replace it with a ball valve instead.

Test it now

  1. Close the valve slowly.
  2. Open a tap on the main floor and confirm the flow stops.
  3. Reopen the valve slowly to avoid a pressure surge.
  4. Check the valve stem for drips once it is open.

Label it

Tie a bright label to the handle and show each person at home where it lives. In an emergency, a few seconds matter. Our burst pipe guide explains what to do after you close it.

What callers want to know

Is there a shut-off outside?

There is a city valve near the property line, but it is for the Region's use. Use the inside valve.

What if my main valve will not close?

Call a plumber; replacing a faulty main shut-off is a routine job.

Ready when you are

Call Plumbers in Mississauga and describe the problem. You will hear what it likely needs before anyone arrives.

Call (365) 517-6529
Call (365) 517-6529